Community Support Services

Child and adolescent Community Support Services (CSS) are medium-intensity community-based services that promote recovery for children and adolescents (and their families or legal guardians) with mental illness, substance abuse or co-occurring disorders (co-occurring disorders include substance abuse-mental health, substance abuse-developmental disability, and mental health-developmental disability).

Community Support Services offer a comprehensive set of support services provided in non-office, community settings by a mobile team. CSS team members can meet with a child in his or her home, school, homeless shelter, street settings or other community locations that provide adequate privacy and security. Children and adolescents receiving CSS are seen face-to-face a minimum of once every 30 days and will also receive a telephone check-in call once a month. Some children may be seen more frequently depending on their recovery goals, symptoms and needs.

CSS are individualized based on the needs, strengths and preferences of the individual child and his or her family. Services promote age-appropriate functioning/behavior, stable school participation and reduced crisis episodes and hospitalizations. Family involvement is encouraged to improve family functioning and help maintain the goals of the child.

What the child and adolescent CSS program provides
• Helping the child and family (or responsible caregivers) develop and coordinate an individual recovery plan (IRP) for the child
• Developing plans to help the child and family manage or prevent crisis situations
• Individual and family interventions
• Symptom self-monitoring and self-management
• Developing strategies and supportive interventions to avoid out-of-home placement for the child
• Building stronger family support skills and knowledge of the child’s strengths or limitations
• Developing and implementing relapse prevention strategies and plans
• Linkage and referral to other services as needed

Who CSS are for
Community Support Services are for children and adolescents ages five to 17 with mental health diagnosis, substance related disorder or co-occurring disorders and their parents and/or appropriate guardians (co-occurring disorders include substance abuse-mental health, substance abuse-developmental disability, and mental health-developmental disability).

(For information about CSS for adults 18 and over, click here.)


At your first appointment, our staff will work with you on a financial assessment. We accept Medicaid, Medicare, self-pay and most types of commercial insurance. We also contract with the VA for veterans who need our services. Please note that not all payors (commercial insurance, Medicaid, Medicare, etc.) cover all services; individuals will be made aware of any coverage limits and fees as part of the financial application process. If you do not have the ability to pay or do not have insurance, you may be eligible for a sliding fee scale or state-contracted services. Learn more about Highland Rivers payment information here.


Child and adolescent Community Support Services are available in all the counties served by Highland Rivers Health. For more information or to refer someone, call the clinic location nearest you:

Bartow County
650 Joe Frank Harris Parkway, Cartersville, Georgia 30120
Phone: (770) 387-3538

Cherokee County
191 Lamar Haley Parkway, Canton, Georgia 30114
Phone: (770) 704-1600

Floyd County
6 Mathis Drive, Rome, Georgia 30165
Phone: (706) 233-9023

Gilmer and Fannin counties
1179 Progress Road, Ellijay, Georgia 30540
Phone: (706) 635-2739

Gordon County
Phone: (706) 659-7664
Address: 419 N. Wall St., Calhoun, Georgia 30701

Paulding County
126 Enterprise Path, Suite 201, Hiram, Georgia 30141
Phone: (678) 567-0920

Pickens County
323 Roland Road, Jasper, Georgia 30143
Phone: (706) 253-1112

Polk County
180 Water Oak Drive, Cedartown, Georgia 30125
Phone: (770) 748-2225

Whitfield and Murray counties
900 Shugart Road, Dalton, Georgia 30720
Phone: (706) 270-5047