Mental Health Outpatient Services

Outpatient mental healthcare services include one-to-one counseling to help adults, children and adolescents recover from any type of mental health issue such as depression, anxiety and mood disorders, as well as grief, trauma and more complex problems (for example, schizophrenia and other psychotic disorders). Our professional counselors are compassionate, non-judgmental and experienced in helping people resolve mental health problems that affect their lives. We encourage personal empowerment through self-directed recovery and personal choice in setting goals, services to be received, resource coordination and skills development.

Mental healthcare services are individual- and family-centered. Individuals are encouraged to be actively involved in their treatment to learn to manage their symptoms, enhance their ability to cope with challenges in life, build resilience and facilitate recovery. Family members and significant others can be included at the individual’s request, and family involvement is encouraged to enhance improvement in family functioning and assist in maintaining recovery goals and objectives.

Your first appointment
When you call Highland Rivers Health the first time, a member of our team will take your basic information (name, address, birth date, problems you are experiencing, etc.) and arrange a time for you to come in. Highland Rivers designs an individual recovery plan (IRP) for every person. In order to develop the best treatment program for you, your initial appointments will focus on assessing your needs and goals for recovery. You will then be scheduled for regular visits with your clinician and for other services based on your individual needs.

What mental healthcare services we provide

Crisis intervention
• Physician assessment
• Nursing assessment
• Individual, group and family counseling
Substance use referral and services
• In-home and in-school supports
• Medication education, monitoring and administration
• Linkage and referral
• Community transition planning

Who mental healthcare services are for

Outpatient mental healthcare services are available for children and adolescents ages four to 17, and adults 18 and over with a mental health issue that is affecting their ability to function independently in the community, at home, school, in the workplace, etc. (See the child and adolescent mental healthcare page for more information about services for children and teens.)

Payment

At your first appointment, our staff will work with you on a financial assessment. We accept Medicaid, Medicare, self-pay and most types of commercial insurance. We also contract with the VA for veterans who need our services. If you do not have the ability to pay or do not have insurance, you may be eligible for a sliding fee scale or state-contracted services. Learn more about Highland Rivers payment information here.

Contact

For more information about Highland Rivers’ mental healthcare services, to arrange a time to be seen, or to make a referral, call Highland Rivers toll-free at (800) 729-5700 (note this is a non-emergency number; call received after business hours will be returned the next day).

If you need crisis services after hours or on weekends and are not yet enrolled in Highland Rivers Health services, call the Georgia Crisis and Access Line: (800) 715-4225

Highland Rivers operates outpatient clinics in several communities across northwest Georgia. When scheduling an appointment, you may choose which clinic is most convenient for you.

Bartow County
650 Joe Frank Harris Parkway, Cartersville, Georgia

Cherokee County
191 Lamar Haley Parkway, Canton, Georgia

Floyd County
6 Mathis Drive, Rome, Georgia

Gilmer and Fannin counties
1179 Progress Road, Ellijay, Georgia

Paulding County
126 Enterprise Path, Suite 201, Hiram, Georgia

Pickens County
323 Roland Road, Jasper, Georgia

Polk County
180 Water Oak Drive, Cedartown, Georgia

Whitfield and Murray Counties
900 Shugart Road, Dalton, Georgia