The services provided are person and family centered to give individuals choices regarding all services provided. Services include the individual’s involvement in their treatment to not only manage their symptoms but to enhance their ability to cope with challenges in life, build resilience, and facilitate recovery. Services promote recovery, self-sufficiency, self-advocacy, socialization, development of natural supports, maintaining skills learned, gathering support services such as adequate and affordable housing and gainful employment, etc.
Services provided include family members/significant others when approved by the individual. Family involvement is encouraged to enhance improvement in family functioning and to assist in maintaining goals and objectives of the consumer.
Crisis Intervention: Organization wide crisis services are available during standard operating hours, Monday through Friday, through outpatient clinics, crisis stabilization units, or by other means as indicated on the individuals’ individualized Safety Plans, including after hours.
Screening and Assessment: As part of the initial contact, Highland Rivers Outpatient Services offers Behavioral Health Assessments to those persons seeking services. During this assessment a determination is made regarding whether the person meets criteria for services, and if he/she does then they are assessed for the appropriate services. If the service needed is beyond the scope of outpatient services (i.e., detoxification for acute withdrawal or inpatient treatment to prevent harm to self or others) then the individual is linked to the appropriate resource to meet their needs.
Education: All staff involved in the care of an individual can provide education regarding mental illness, medication, and relapse prevention to the consumer and their family or significant others. Education is an important factor in the prevention of exacerbation of symptoms.
Medication Maintenance: Provides periodic consultation with staff for those individuals who are stabilized and have no acute needs including a Dual Diagnosis.
Medication Monitoring: Provides psychiatric diagnostic evaluation and the assessment and monitoring of a individual’s status in relation to the treatment with medication.
Individual Counseling: Individual counseling is provided to individuals if their counseling issue cannot be successfully resolved in a group setting.
Group Counseling: This modality of service is provided to address an array of treatment issues such as anxiety, symptom management, survivor issues, grief, etc.
Linkage and Referral: At all times Highland Rivers will make available any internal or external resource that is appropriate to meet the needs of the consumer. When referrals outside of Highland Rivers are made the appropriate consent is received from the consumer.
Community Transition Planning: A service for core consumers to address the care, service, and support needs of adults with mental illness and/or addictive disease and to ensure a coordination plan of transition from the State Hospital and the Adult Crisis Stabilization Programs to the community.
Adults with Severe and Persistent Mental Illness between the ages of 18 and older will be evaluated on an individual basis to determine the appropriate level of care. They must meet the state definition of Core Eligibility Determination to receive services. Determinations are made based on consumer choice, treatment team input, risk, consumer needs, strengths, abilities, and preferences, and program eligibility.
Must be 18 years of age or older
The diagnostic evaluation must yield information that supports a psychiatric disorder primary diagnosis on Axis I in accordance with the latest edition of the DSM.
The consumer’s level of functioning must be significantly affected by the mental disorder to the degree that there is impairment in activities of daily living with an inability to function independently in the community.
There are 7 locations over the service area.
650 Joe Frank Harris Parkway
Cartersville, GA 30120
191 Lamar Haley Parkway
Canton, GA 30114
6 Mathis Drive
Rome, GA 30161
323 Roland Road
Jasper, GA 30143
126 Enterprise Path, Suite 201
Hiram, GA 30141
180 Wateroak Drive
Cedartown, GA 30125
900 Shugart Road, Suite A
Dalton, GA 30720
For a First Time Appointment or to Cancel or Reschedule an Existing Appointment: Call 1-800-729-5700