Welcome to Highland Rivers Health. One of Georgia’s largest behavioral healthcare providers, Highland Rivers provides compassionate, professional treatment and recovery services to adults, children, families and veterans affected by mental health issues, substance abuse and addiction, and intellectual and developmental disabilities. Our purpose is to help every individual recover and live independent, successful and fulfilling lives. Highland Rivers Health serves a 12-county region of northwest Georgia and operates outpatient clinics, residential treatment facilities, crisis stabilization units, and programs for individuals with intellectual and developmental disabilities.
Engaging Youth and Families
Strength Based Services
Partnering with the Community
Highland Rivers Health is deeply saddened and disheartened by the unjust acts and deaths of members of our black community that result from racism and discrimination. As an organization that serves individuals and families who are often marginalized due to mental illness, addiction or disability, we believe the voiced experience of those who have suffered injustice can truly lead us to the change we need. We stand in solidarity with those who are nonviolently protesting to bring positive and immediate change to systems that perpetuate social injustice within our local, state and national communities, and those who advocate for inclusive communities built on equality. #blacklivesmatter
As an essential community healthcare provider, Highland Rivers Health is working to ensure our outpatient clinics remain open while also protecting the health of our staff and the individuals who rely on us for services.
Currently, Highland Rivers outpatient clinics are open Monday through Friday, from 8:00 a.m. to 5:00 p.m. (Note that we have temporarily reduced evening and Saturday hours at all clinics). We have also made changes to our procedures you should be aware of when coming in for services. Please read ALL the information below if you have an appointment, are planning to come in for open access or if you need medication refills.
IMPORTANT: Please do not come into a clinic if you have symptoms of respiratory illness such as fever, cough, or shortness of breath/difficulty breathing, or if you have been told by a doctor to self-quarantine at home.
All individuals coming into Highland Rivers clinics are asked to wear a mask or face covering when entering the building, and at all times during your visit.
You may see clinic staff wearing gloves and/or face masks – these staff are not sick but are taking extra precautions to protect themselves. If we experience staff shortages due to illness, your wait time to see a provider may be longer.
You will need to come into the clinic to check-in, and will be asked questions to determine if you have symptoms or may have been exposed to someone who does. These questions help protect you, our staff and the other individuals who are receiving services.
You will be asked if you would agree to see a Highland Rivers doctor to prescribe medications using a tele-health video system.
Once you check-in, you will be asked to wait outdoors or in your car until your appointment. We will send you a text message when your provider is ready to see you. If you have been dropped off and are unable to wait outdoors, please remember to maintain six feet of distance between yourself and others in the waiting room.
We will not let you run out of your medications. If you need medication refills but are unable to visit your regular clinic, please call the clinic and let us know. We will work with you to make arrangements to ensure you have your medications.
If you are receiving services through other Highland Rivers programs, please contact your case manager, program lead or program assistant for information about program changes, appointments and medication refills.
For tips about protecting your mental health during the outbreak and how you can help your children, click here. (For an expanded version of this article, click here).
For caregivers, first responders, healthcare providers and other helpers, SAMHSA’s fact sheet on compassion fatigue provides important tips about managing stress and avoiding burnout.