Case Management Services

Available in Cherokee, Fannin, Gilmer, Gordon and Pickens counties

Case Management Services help identify and coordinate services for individuals with severe psychiatric disabilities that focus on maintaining individuals in the least restrictive environment possible. The case manager works with the individual and other support and service providers to develop an Individual Recovery Plan (IRP) that includes the medical, behavioral, social, educational, vocational, housing, financial and other needs of the eligible individual.

By identifying and coordinating access to needed supports and services, Case Management Services work to help individuals develop symptom self-management to minimize the negative effects of mental illness and addictive disease symptoms, and reduce the need for more intensive services. In addition, Case Management Services help the individual maintain housing stability, increasing social and leisure skills, and develop support networks.

Case Management Services can be provided in a clinic, an individual’s home or in a community setting (homeless shelters, street environments or other locations that provide adequate privacy and safety) depending on the needs and preferences of the individual consumer. Family members and significant others can be included at the individual’s request.

What Case Management provides

Development of an Individual Recovery Plan (IRP) in partnership with the individual and his or her other service providers
• Coordination of service delivery to implement IRP
• Identification, linkage and referral to other services and resources
• Ongoing monitoring of needs and service delivery to update IRP as needed

Who Case Management Services are for

Case Management Services are available for individuals living in Cherokee, Fannin, Gilmer and Pickens counties. Priority for enrollment in Case Management Services is given to individuals with a psychotic (e.g., schizoaffective disorder) or bipolar disorder, and one or more of the following:
• Admission to a psychiatric inpatient setting or crisis stabilization unit in past two years
• Released from jail or prison in past two years
• Two or more episodes of homelessness in the past two years
• Three or more visits to the emergency room in the past two years for reasons related to their mental illness
• Transitioning or recently discharged from Assertive Community Treatment (ACT), Community Support Team (CST) or Intensive Case Management (ICM) services


For more information or to refer someone living in one of the counties in which Case Management Services are provided, contact the clinic nearest you:

Cherokee County
Phone: (770) 704-1600
Address: 191 Lamar Haley Parkway, Canton, Georgia 30114

Gilmer and Fannin Counties
Phone: (706) 635-2739
Address: 1179 Progress Road, Ellijay, Georgia 30540

Pickens County
Phone: (706) 253-1112
Address: 323 Roland Road, Jasper, Georgia 30143